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TEMPLATE: Quick Business Case (QBC)

Worth It or Not?

Ignore the trivial many, focus on the crucial few

You can't do everything. Opening one door means closing others because time and resources are limited. The principle is: Ignore the trivial many—focus on the crucial few. So you need to choose well.

This is especially important in Hands-Off Leadership organizations because liberated workers can have too many good ideas.

The Quick Biz Case helps you ask the right questions, quickly, so you and your team can decide in under 10 minutes whether something is worth a second look.

 

INSTRUCTIONS: Click the Image below to open the Quick Biz Case.

Make a copy, then customize it for your own needs before sharing with your organization. Ask as few questions as possible, but make sure the bases are covered.

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TEMPLATE: Turnaround Scorecard

Rapid Change For Your Most Valuable Asset: People and Teams

Rapid change is posible when the change is clear and positive

When people or teams struggle, it's usually because the parameters aren't clear. The Turnaround Scorecard creates a safe and powerful environment for improvement—and clear documentation in the less-likely case where improvement isn't happening quickly enough.

Most of the time, a worker or team on a Turnaround Scorecard will make rapid strides and feel profound success. It's a win for everyone. About 1/3 of the time they don't and it's soon clear to everyone that a new job is needed. (In fact, most of these people find a new position on their own.) Only a small number rebel at the process, and those are the ones that need to be fired because they lack the essential quality of teachability.

This is just an Excerpt of the full article

Log in or Register for free for full access to Neverboss book resources and other empowering leadership resources.

 

Free NEVERBOSS  Book Resources

Posters, charts, and tools you've seen in the story.
Start transforming your organization NOW.

 

The Hands-Off Leadership Community

Start mastering Hands-Off Leadership:

  • Get the NEVERBOSS and Hands-Off Leadership resources you read about in the book.
  • Help and be helped.
  • Chat and build relationships with coaches and other Hands-Off Leaders worldwide.
  • Help improve our collaborative tools.
  • Be notified as new NEVERBOSS resources are released.
 

 

Join us in changing the way the world leads.

Get access to all the NEVERBOSS book resources.

 
 

or

We protect your privacy. You will get full access to the book resources and more, plus a weekly Who's In Charge Here? video (Great Leadership in 2 Minutes a Week). Unsubscribe anytime with 1 click.


Terms of Use
| Privacy Policy

Leadership Is Social!
Join the Conversation on Any Page

  • Share your thoughts in the comment boxes at the bottom
  • Discuss and connect outside of Neverboss U using social media
  • Add comments and corrections directly to resource documents. Share insights, make suggestions.
  • Practice "collaborative building" together, which is so important to Hands-Off Leadership.
 

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TEMPLATE: Guiding Principles

Sure Guardrails for Fast, Excellent Decisions

Principles are sure guardrails for fast, safe decisions

Principles give life to Hands-Off Leadership. Teach good principles and your people can almost manage themselves. Principles give broad authority to ACT and take INITIATIVE, safely and effectively, within common-sense boundaries. This eliminates the need for constant approval and double-checking that would otherwise wear out both managers and workers.

As an example, see Twilio's simple Leadership Principles and their Nine Values, which will help create a culture of empowerment in their organization (as long as other elements of Hands-Off Leadership are in place, of course).

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POSTER: Decision Quality

All Decisions Are Not Created Equal

There are good, better, and best decisions

Most of the time, people make decisions for reasons. But as Benjamin Franklin pointed out, that means we can find a "good reason" for anything we already want to do. In other words, having a reason doesn't make it a good decision.

So how do we ensure good decisions? Great decisions rely on actual evidence, based on current outcomes we can measure. But when you don't have solid evidence yet, principles are the best initial guideposts. Principles are simple, time-tested truths that rely on past evidence to point the way forward. And if you're not sure about the principles, you can look ahead to the likely impacts on the clients, the workers, and the world for a good starting point in your decision-making.

Use the chart below to train teams to make great decisions—and to stop making decisions based on gut instinct or "reasons."

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TEMPLATE: Communication Channels

The End of Information Overload

The end of communication overload

The solution to information overload isn't less communication, it's CLARITY. Great communication gets the right information to the right people, at the right time, in the right way. That can't happen unless you make the channels clear, and you have the right kinds of channels.

A huge key to that is deciding how quickly you need a response. By separating the urgent from the non-urgent, stress drops and people start seeing what matters most, when it matters.

Great communication gets the right information to the right people, at the right time, in the right way.

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1

TEMPLATE: Zone Chart (Zones and Roles)

An Org Chart That Empowers Instead of Controlling

The Smart Chart™ empowers instead of controlling

Traditional organization charts tell people their job descriptions and who they answer to. The result is traditional, top-down management.

A Zone Chart is different. It focuses on authority: zones and roles within those zones, so people know each other's areas, expertise, authority, MPAs, and how to support each other. Zone Charts are also collaborative, so cross-functional teams emerge quickly, anytime. When needs arise, form a team from the stakeholders. Disband just as quickly when those needs are handled (and archive the team in case you need it later).

 

Click the Zone Chart image below to open a Google Doc template you can copy and share freely. Make a copy and start creating your own team, department, and company Zone Charts.

See the ACTION below it that relates to the Zone Chart, with additional detail from the book.

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1

TEMPLATE: Company Handbook, Open Floor Policy, and Bullying Policy

Clarity That Creates Universal Safety and Excellence

HOW do we do what we do? Make that clear and get it right, and everything becomes easier. These resources help you implement what you saw and felt in the Open Floor Policy chapter (in the CLARITY section) of NEVERBOSS: Great Leadership by Letting Go.

Even well-meaning processes can undermine safety and trust. "Open door" polices are a classic example since they can encourage rumor mills and distrust. So how to you have excellent communication without the problems?

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TEMPLATE: Fast Flex Collaborative Meeting Agenda

Meetings are the best indication of your team or company culture

The Real Barometer of Company Culture

The best indicator of a company's effectiveness is its meetings. If your people are bored or stressed, they can't think and act like leaders. You're wasting human capital.

The cure is fast and fun. Switch to Fast Flex Meetings and start running meetings everyone looks forward to. As seen in NEVERBOSS: Great Leadership by Letting Go.

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POSTER: The Leadership Steps™

Step Up, Step Beside, Step Away

Leadership Steps™

Great leaders give away power and authority. But they don't give it out willy-nilly, nor do they hold on to power and control as long as possible. They follow clear steps to give authority as fast as people are capable of handling it.

At each step, great leaders know WHAT that step means, and they know WHY they are on that step. Knowing that tells them WHEN to move to the next step, and HOW to interact on the next one. The entire chart moves the WHO from you to them without chaos or confusion.

Use the chart below to make the path clear to everyone, and to inspire your team to step up and take ownership quickly. When they know that Stepping Away is your serious goal, they will fall all over themselves to make it possible. And that frees you and them.

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TEMPLATE: Leadership Scorecard

Measurable Leadership, Measurable Progress

What we measure, improves. This scorecard accompanies the Step Up, Step Back, Step Away chapter of NEVERBOSS: Great Leadership by Letting Go.

Where are you at with each of the people you supervise? Use a Leadership Scorecard for each person and jot down your recent interactions with them. Then give yourself an overall score with them. Show them the results and and see if they agree. Listen to their feedback and adjust.

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