ELU 3: Empowering Clarity

Unleash the benefits of empowering clarity in your organization. Master the art of agile hierarchy, empowerment through delegating authority instead of tasks, and accountability that empowers them and you.

Zones and Roles

Lessons

What To Expect In This Chapter Introduction to Zones and Roles Everyone Leads In Different Ways Updating the Zones and Roles Certify: Zones and Roles

Guiding Principles

Lessons

What To Expect In This Chapter Principles, Not Rules Case Study: United Breaks Guitars Using Guiding Principles Certify: Guiding Principles

Authority and Delegation

Lessons

What To Expect In This Chapter Bulletproof Delegation Give Them a Chance to Be Great Decision Quality How to "Make the Call" Certify: Authority and Delegation

Empowering Communication

Lessons

What to Expect In This Chapter The Secret to Getting What You Want The Communication Channels Using the Instant Message Channel Communication Standards—Putting It All Together Certify: Empowering Communication

Mutual Accountability

Lessons

What To Expect In This Chapter Who Is Accountable to Whom? PS. What Are We Accountable For? Who's Allowed to Make Mistakes? Empowering Ways to Raise Concerns Certify: Mutual Accountability Survey: Your Current Empowerment Scores