ELU 4: Empowering Capability

Use empowering methods to unleash the full CAPABILITY of your people. Master the theory and practice of living documents and processes, building and measuring competence and capacity, positive performance improvement, and empowered recruiting.

Living Documents That Empower Everyone

Lessons

What To Expect In This Chapter Getting and Staying Smarter Together Bringing Your Documents to Life Processes and Ten Minutes to Ugly Certify: Living Documents

Building Competence

Lessons

What To Expect In This Chapter The Art of Certifying Key Points About Certifying Encourage/GROW—How to Coach Anyone Preview Certify: Building Competence

Ensuring Capacity

Lessons

What To Expect In This Chapter Believing the Camel Building a Strong Number Two The Vacation Plan Certify: Ensuring Capacity

Worker Turnarounds

Lessons

What To Expect In This Chapter Success/Turnaround Scorecards Task Mapping and Zones of Genius Certify: Worker Turnarounds

Empowered Recruiting

Lessons

What To Expect In This Chapter The Big Three Qualities—Intelligence, Initiative, Teachability Moneyball Hiring Testing for Culture Match Certify: Empowered Recruiting Survey: Your Current Empowerment Scores